Workshop description: Living Services are the result of two powerful forces: the digitisation of everything and “liquid” consumer expectations. Living Services respond by wrapping around us, constantly learning more about our needs, intents and preferences, so that they can flex and adapt to make themselves more relevant, engaging and useful.

Join the team of service design and user experience experts from FJORD at exclusive LIFT15 session. During the workshop we will explore living services standards, that are being set by the best of breed across the entirety of their experiences, and set out on a quest to design liquid service experience.