The emergency room in hospitals is an environment where machines, professionals and patients interact in stressful situations.
Patients often feel as "problems", machines are seen as "devices" , doctors are under pressure of "right decisions". We challenge these paradigms by exploring communication between these parties with the goal to improve the experience for all stakeholders.
Based on Design Thinking methodology, we explore interactions in the emergency room. We formulate technological ideas to overcome communication hurdles. And we draw story boards of the solutions.
